Accessibility Commitment
We are committed to ensuring that the Capacity Knowledge Hub platform is accessible to all users, including people with disabilities. We believe that access to knowledge is a right, and we strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as defined by the World Wide Web Consortium (W3C).
Conformance Status
The Capacity Knowledge Hub platform is partially conformant with WCAG 2.1 Level AA. 'Partially conformant' means that some parts of the content may not yet fully comply with all accessibility requirements. We are actively working to improve conformance across all platform sections.
Technical Specifications
The Capacity Knowledge Hub platform relies on the following technologies for conformance: HTML, CSS, JavaScript (Drupal 11 CMS). Accessibility depends on the combination of these technologies.
Known Limitations
Some older PDF documents in the Knowledge Library may not be fully screen-reader compatible. We are working to remediate these.
Alternative Formats
If you require content in an alternative format (e.g. large print, audio description, or plain-language summary), please contact us at the email address above.
Feedback & Contact
We welcome feedback on the accessibility of the Capacity Knowledge Hub platform.
Accessibility Support
If you experience barriers to access, please contact us
We aim to respond within 5 working days
Enforcement
If you are not satisfied with our response to your accessibility concern, you may contact at email.