Africa Capacity Knowledge Hub Support Centre
Find answers to common questions about the Africa Capacity Knowledge Hub platform, user accounts, knowledge submissions, expert registration, Communities of Practice, Ubora Academy, and technical support.
About the Hub
The platform serves a broad community of development stakeholders, including:
- Policymakers and government officials
- Researchers and academics
- Think tanks and research institutions
- Civil society organizations (CSOs)
- Development partners and donors
- Private sector actors and practitioners
- Students and early-career professionals
Access & Accounts
No account is required to browse and search the knowledge library, explore the expert and institution directories, or access most publications. You will need to register if you wish to:
- Submit knowledge resources
- Join a Community of Practice (CoP)
- Register as an expert or institution
- Post opportunities (jobs, calls for proposals, grants)
- Enroll in courses
Knowledge & Content
The e-library includes:
- Flagship publications landmark continental reports
- Research papers and in-depth analytical studies
- Policy briefs and knowledge briefs for policymakers
- Toolkits, frameworks, and practical guidelines
- Case studies and best-practice documentation
- Datasets and curated statistical resources
All content is tagged by theme, region, and content type for easy discovery.
Communities & Collaboration
Communities of Practice (CoPs) are moderated thematic spaces where practitioners co-create solutions, share lessons from the field, and engage in structured dialogue on Africa's most pressing development challenges. Each CoP is anchored to one or more of the Hub's thematic areas.
Learning & Ubora Academy
Ubora Academy is ACBF's integrated learning platform, offering structured courses, webinars, and certification programs designed to build professional capacity. 'Ubora' means excellence in Swahili. All programs are available in English and French.
Technical Support
Send a description of the issue including the page URL and what you were trying to do to knowledgehub@theacbf.org. Platform support requests are typically acknowledged within 2 business days.
Contact Details
For further assistance, reach the Hub team at:
Address
African Capacity Building Foundation (ACBF), 2 Fairbairn Drive, Mount Pleasant, Harare, Zimbabwe, P.O.Box 1562
Timings
Chat with us in real-time
Monday-Friday, 08:00-17:00 Central Africa Time (UTC+2)