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POLICIES FOR BETTER SERVICE DELIVERY

CPIA Africa, July 2025: Policies For Better Service Delivery

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  • File Details
  • Size: 25MB
  • Creator / Author: Joan Addedis
  • Resource Type: Africa Capacity Report
  • # Download: 254
  • Access: Open to Download

January, 2025

Basic Information
Creator / Author
World Bank
Source / Publisher
World Bank
Number of Pages
120
Geographic & Audience Details
Classification & Domains
Subject
CIPA SCORE, GOVERNMENT EFFECTIVENESS, SERVICE DELIVERY, FRAGILITY, PUBLIC DEBT
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Abstract

In 2024, public protests emphasized the urgent need for reforms in service delivery, focusing on efficiency and social justice amid tight fiscal conditions. The latest CPIA report notes that, despite a stable overall score, essential services must be strengthened for inclusive and sustainable growth. It highlights the need for government mobilization to address the needs of the African population in the face of limited external financing. While short-term economic improvements are noted, public dissatisfaction remains, underscoring the necessity for efficient service delivery.
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